Latin American solutions via Skrill

Fees / CommissionNo Commission
Processing Time1-2 business days

How to Make a Deposit to Your FXTM Account

  1. Complete the Fund Deposit form in MyFXTM and confirm the payment. 
  2. You will then be redirected to provider’s page where you will need to select the deposit method and payment details.
  3. Complete the payment.
  4. For Bank transfers, you will need to provide a screenshot of your transfer in your bank that contains your full name, your bank account number which was used for the process of your deposit and the transaction made to FXTM. 
  5. For transfers with other payment options, payment confirmation might be requested.

Important Information

When you are making your deposit, please keep the following points in mind:

  1. We will not accept deposits from third parties. The full name of the person making the deposit must match the full name of the person registered with FXTM. We will ask you to verify that your chosen deposit method is registered in your name.
  2. The details that you enter in the payment providers website must match the details you entered when making the deposit in My FXTM. If these details do not match, then there may be a delay in processing your payment.
  3. If your deposit is successful, it will be added to your FXTM account shortly. You may experience a delay if FXTM or the payment provider is unable to verify your details.
  4. The exchange rate to local currency may change according to the local provider or your local bank rates.
  5. All transactions made in a currency that differs from the currency of your FXTM trading account will be automatically converted at the FXTM conversion rate. Please see the FXTM conversion rate table for more details.
  6. Our conversion rates are updated daily. Check here for the latest rates.
  7. If the currency you make a deposit in is different from the currency of your chosen transfer method, then you may be charged a conversion fee before your money reaches FXTM. We will not be able to reimburse you these charges.
  8. FXTM will not charge you fees or commissions on your deposit. However, please note that some transfer methods may charge you a fee before your money reaches FXTM. Please check before you make a deposit.
Fees / CommissionNo Commission
Processing Time3-5 business days

How to Withdraw Funds from MyFXTM account

  1. Log in to your MyFXTM account, select "Withdraw funds" which can be found on the side menu under “My Money.” 
  2. In “Local Payment Methods” section, click the “Withdraw” button to request a withdrawal.
  3. Follow the instructions on the form, complete the Fund Withdrawal form with the requested details and confirm the withdrawal. 
  4. Read the Terms and Conditions on the right of the page. Once you are ready to proceed, click "Confirm".
  5. You will then receive a 4-digit payment password via SMS and at the email address that’s associated with your MyFXTM account. Please check your Spam/Junk folder if you do not see the email in your Inbox. Enter this password in the required field on the withdrawal confirmation page, and click "Submit".
  6. That’s it! You can now track the progress of your transfer through your MyFXTM account. On the side menu in the “My Money” drop-down menu, click on “Transaction History.” You can track all deposits and withdrawals that are still pending completion.
  7. As long as the status of your withdrawal appears as "Processing" in this section, it means that your request has been accepted and is pending completion. When the status changes to "Funds sent" (usually within 1 business day of your initial request) it means that the funds have been sent to your Bank account.

Important Information

When making a withdrawal, please keep the following points in mind: 

  1. Payments to third parties are not accepted. The name of the Receiver must match the name registered with FXTM.
  2. If you wish to withdraw your initial deposit, you have to use the same source of funds from which you originally deposited.
  3. Any generated profits following your initial deposit can be withdrawn by any other Payment method available to you.
  4. You need to make sure that you have sufficient free margin in your account to cover your withdrawal. If you do not, you may choose to close some open positions in your account.
  5. In the event that your trading account and withdrawal are denominated in different currencies, the transaction will be subject to conversion and charges may apply, as per the Conversion Rates table in MyFXTM (login required).
  6. Our conversion rates are updated daily.
  7. The withdrawal fee will be subtracted from the amount withdrawn. Please check the table above for Fees/Commissions.
  8. Please check the table above for FXTM’s processing times with regards to withdrawals.
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